Is your organisation ready?
From today, the new MiFID II (Markets in Financial Instruments Directive) regulation requires any organisation providing financial services to clients to record and store all conversations/communications intended to lead to a transaction.
Prior to today, FCA regulations were specific to those directly involved in financial trading, but with MiFID II any organisation that’s giving advice that may lead to a transaction or investment will need to comply with this rule.
You will need to check that your phone system can record and store this information for the time required.
For more information you can read our simple guide to MiFID II here or feel free to get in touch and speak to one of our specialists
