Our Managing Director, Amanda Daly is featured in this month’s industry leading Comms Dealer magazine, talking about the changes in our sector, competition and how customer service is the key to our success.
Our customer experience and retention rates are a high priority for us. We are targeted by mobile, IT and web providers with similar propositions but the customer journey is always an area Dalycom works on.
Read Amanda’s full story in the Comms Dealer magazine here.
If you’ve been following workplace trends over the past few years, one significant change is impossible to miss: Work is an activity that we do, not a place where we go. Gone are the days when the vast majority of…...
We’re pleased to announce that Karl Hamshere is the first senior engineer to get the SSSTS (Site Supervision Safety Training Scheme) qualification at Dalycom. - Well done Karl! What is the SSSTS? The Site Supervision Safety Training Scheme (SSSTS) is…...
If you are currently using the Horizon telephone system, please note that from 22nd November, any voicemail's that have not been removed when they reach 30 days old will automatically be deleted. Currently, unless manually deleted, voicemail's are stored indefinitely.…...