Blog
What is Omnichannel customer service?
Omnichannel customer service has become a buzzword amongst large enterprises. However, small and medium-size businesses can also benefit from a similar strategy! In today’s instant gratification and communication world, customers…
Introducing Webinars in Microsoft Teams
Over the last year, Microsoft has found new ways to create engaging virtual experiences at work. Microsoft transformed spaces in our homes to offices, developed new skillsets for remote collaboration,…
Data cleansing done right: What is it and why is it so important?
In today’s digital-first world, we rely on data daily, and it’s the beating heart of your business, whether it’s the integrity of your customer’s contact details, right down to the…
How Microsoft Teams is powering hybrid work and the frontline in manufacturing!
When we think of Microsoft Teams, we often think of office workers, of which the majority will be ‘Hybrid’ workers who have the flexibility to work from both the office and their…
Hybrid work is here. Are you ready?
At Dalycom, we believe that hybrid working is going to be the future! With the recent pandemic, many businesses have had to adapt to how they work, collaborate and communicate…
Using Voice Commands on Outlook
Easier said and done, just use your voice! Outlook is designed to help you connect, organise and get things done. Recently Microsoft has introduced Play My Emails in Outlook for…