May 24, 2023Technology is fantastic when it works! Few of us stop to think how much we rely on IT that works…
May 18, 2022Remember the days when we were just discovering the internet and we logged on using a dial-up service that bleeped…
August 26, 2021According to Salesforce’s 2020 State of Service Report, 87 per cent of service professionals noticed that consumers had increased their usage…
August 5, 2021Did you know that 95% of consumers say that customer service plays a significant role in their brand choices and loyalty? If…
July 19, 2021Today's workspaces are being designed to put remote and in-person workers on equal footing. In the new world of #Hybrid…
June 23, 2021When thinking about the #FutureOfWork, one thing is for certain, we are not going back to the way we worked…
June 1, 2021Omnichannel customer service has become a buzzword amongst large enterprises. However, small and medium-size businesses can also benefit from a…- May 13, 2021Over the last year, Microsoft has found new ways to create engaging virtual experiences at work. Microsoft transformed spaces in…
May 11, 2021In today's digital-first world, we rely on data daily, and it's the beating heart of your business, whether it's the…
April 26, 2021When we think of Microsoft Teams, we often think of office workers, of which the majority will be 'Hybrid' workers who have…
